A US media-placement firm: a weak start and the rebuild

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Last updated: 10 November 2026

In short: a US firm that places client stories in national and trade media signed a two-month test with us in September 2026. The first three weeks went badly: 8,318 people emailed, 18 replies, one meeting. An audit found a dirty list and copy that did not match how the firm sells. We rebuilt both. In the first eight days of the new campaign, from 2 to 10 November 2026, 11 people replied with interest and one meeting was booked. This page is a turnaround in progress, not a finished result.

The client

A US media-placement firm that gets companies written about in the outlets their buyers read. It sells to marketing owners and founders at US companies across many industries. The firm is not named.

The challenge

Sending started on 5 October 2026. On 8 October we audited the list and the copy. About a quarter of the people on the list had changed jobs, and about half sat outside the profile we had agreed with the firm. The copy had typos and leaned on syndication numbers, which read as paid placement to many buyers.

RoundDatesPeople or emailsRepliesResult
First campaigns5 to 24 October 20268,318 people emailed181 meeting booked; 16 not interested, 12 of them asked to be removed
Retarget with new copy25 to 29 October 20264,757 emails sent81 positive reply, a referral to a colleague

The approach

Targeting. We stopped emailing the old segments and rebuilt the audience. The new campaign went only to people neither earlier campaign had reached: 16,189 people, checked one by one against the upload, with blocklisted companies left out.

Copy angle. On 29 October the firm's own team told us how they describe the service, and the copy was rewritten around that. It tells one earned-media story, says the client approves every story before it goes out, and drops the syndication claims. There are no links in the emails. Every step ends with a sign-off, a postal address and a plain line on how to stop the emails. The rules we followed are in why cold emails get no replies.

Deliverability. Thirteen of the firm's sending mailboxes showed Google inbox placement under 90% on 2 November 2026, and daily limits were rebalanced across the mailboxes on 4 November. Sender bounces on the new campaign were 8 of 2,895 sends (0.3%) on 2 November.

Reply handling. Every reply is drafted by our team, the CRM is updated in the same pass, and a booking link goes to anyone who asks for a call. How we answer interested replies is on how to reply to an interested cold email.

The results so far

MeasureFigurePeriod
People in the rebuilt campaign16,189Loaded 30 October 2026
Positive replies112 to 10 November 2026
Meetings booked12 to 10 November 2026

That is more interest in eight days than in the three weeks before it. It is still early, and a booked meeting is not a held one: we bill per qualified meeting that took place. We will update this page when the test ends.

Frequently asked questions

Why did the first campaigns fail?

The list was dirty. About a quarter of the people had changed jobs and about half were outside the agreed profile. The copy also leaned on syndication numbers, which many buyers read as paid placement. 8,318 people emailed produced 18 replies and one meeting.

What changed in the rebuild?

A fresh audience of 16,189 people no earlier campaign had reached, copy rewritten in the firm's own words about earned media, no links, an opt-out line and postal address in every email, and rebalanced sending limits on the weaker mailboxes.

What happened after the rebuild?

From 2 to 10 November 2026, 11 people replied with interest and one meeting was booked. The test is still running.

Why publish a result that started badly?

Most campaigns need fixing after the first few weeks. Showing what broke and what we changed is more useful to a buyer than a single good number.


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