Lead generation for commercial real estate: brokers, owners and occupiers

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Commercial real estate lead generation: occupiers, owners and investors, lease-event timing, the individual-landlord rule, and prices.

By Moe Alhosni · Published 31 October 2026 · 6 min read

Short answer: Lead generation for commercial real estate means getting brokers, agents, property managers, developers and CRE service firms in front of the occupiers, owners and investors who make property decisions. Outbound works when it is built on an event the reader can verify, such as a lease expiry window, a headcount change or a property sale, and written as market knowledge rather than a pitch. You pay per qualified meeting that took place. We have no commercial real estate case study.

B2B only. This is about commercial property: offices, industrial, retail and logistics space, and the services around them. It is not residential sales or lettings.

I'm Moe Alhosni, ROI Maximizer's founder. Property decisions happen rarely and involve large sums. The broker or service firm that is already known when the decision comes up gets the call. Outbound is a way of being known before that moment.

Who makes commercial property decisions

SideBuyerWhat they decideTrigger
OccupierCFO, COO, head of real estate or facilities, office manager at smaller firmsLease, relocation, expansion, consolidationLease break or expiry, hiring growth, hybrid working changes, a merger
OwnerAsset manager, landlord, property company directorLetting, management, refurbishment, saleVacancy, a lease event with a major tenant, refinancing
InvestorAcquisitions director, fund manager, family office principalBuying and selling assetsFund deployment deadlines, sale of a portfolio
DeveloperDevelopment directorLand, planning, construction partnersA site acquired, planning granted

Each side is a different campaign. A tenant rep broker writes to occupiers. A property manager writes to owners. A capital markets team writes to investors. Mixing them in one sequence blurs the message.

Large occupiers often use a corporate real estate team and a retained adviser. Mid-sized companies, with one or two sites and no property team, are where a broker can win an occupier who has never thought about who represents them.

What works

What does not work

The numbers we have, and why none of them is a CRE rate

We have not run a property campaign. Our 2026 client campaigns, in other sectors, drew between 0.32% and 1.00% human replies per email sent (cold email statistics). Published averages for all industries run from 0.45% (Belkins, 2025 data) to 3.43% (Instantly), each with a different denominator.

One point from our data does apply. Sequence length changes how you count. In our hotel campaigns, the same replies came to 0.80% per email sent but 4.4 per 100 contacts, because each contact received seven or eight emails (cold email reply rates by industry). When a CRE agency quotes you a reply rate, ask whether it is per email or per contact, or you cannot compare it with anything.

For a broker, the economics are lumpy: a few transactions a year, each with a large fee. The cost per meeting calculator shows whether a $200–$500 meeting fits your close rate and fee.

Compliance: watch for individual landlords

A lot of commercial property is owned by individuals, family trusts and small partnerships, not companies. That matters for email. In the UK, the ICO's guidance says "Sole traders and some partnerships are treated as individuals", which brings in the consent rule in regulation 22 of PECR. A limited company or LLP that owns property can be emailed at a work address without prior consent. In the US, the FTC's CAN-SPAM guide applies to business email, with opt-out rules. The wider picture is in is cold email legal. This is general information, not legal advice; check with your compliance team or counsel.

What we charge

We start with a setup fee, paid once, of $1,000 to $3,000. After that you choose between $200–$500 per qualified meeting that took place and a flat $5,000 a month. A meeting that does not happen is not billed, and there is no minimum term.

Occupier campaigns aimed at CFOs of mid-sized firms usually sit in the middle of the per-meeting range. Investor and owner campaigns, with short lists of senior people, sit at the top. The terms are in pay per meeting lead generation pricing.

What we can show

Nothing in commercial real estate. P1 Communications, one of our two detailed case studies, is a UK PR agency working in travel and property, and it got 20+ qualified meetings, about half of which progressed to commercial discussions. That was PR for those sectors, not property brokerage. PR Noir (27 leads, 10 qualified meetings, a $90K deal in its first 45 days) is a New York PR agency. Neither is a CRE result, and I would not present either as one.

Where we are not the right fit

Frequently asked questions

How do commercial real estate brokers generate leads?

Through relationships, referrals, existing clients and market reports, with outbound used to reach occupiers and owners around lease events and other triggers. The best emails read as market knowledge, not a sales pitch.

Who should a commercial real estate firm target?

Depends on the side you represent. For occupiers, CFOs, COOs and heads of real estate or facilities. For owners, asset managers and property company directors. For investors, acquisitions directors and fund managers. One side per campaign.

Does cold email work for commercial real estate?

It can, when timed to a verifiable event such as a lease expiry window and written about the reader's local market. Listing blasts and savings claims do not work.

What does CRE lead generation cost?

Our setup is $1,000–$3,000; after it, $200–$500 per qualified meeting that went ahead, or $5,000 monthly. Nothing for a no-show, no minimum term.

Before you sign with anyone

  1. Define the occupier or owner you want. Floor space, property type, location, lease timing. A 3-person firm with a serviced office is not a tenant rep meeting. Use the criteria in what counts as a qualified meeting.
  2. Ask where the lease data comes from. If an agency promises lease-expiry targeting, ask how it knows, and how current the data is.
  3. Check the list for individuals. Agree how sole-trader and private owners are handled before anyone sends.

More on pricing models and agency choice is under guides. To talk through your market, book 30 minutes or write to moe@roimaxi.com.

About the author: Moe Alhosni, founder of ROI Maximizer. Before that he spent four and a half years in sales at Moody's in London, most recently as Assistant Director, Sales, working with banks, asset managers and private equity firms. He runs the campaigns behind the first-hand data on this site. LinkedIn

After Moody's he was Sales Director at Coinshift, a Web3 treasury management company (2024). Before Moody's he worked at BLOM Bank France in London on settlements and customer service, including AML/KYC record updates. Full career

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ROI Maximizer is a trading name of M Ventures LTD, registered in England and Wales, company no. 15554493. Registered office: 4 Beau Street, Bath BA1 1QY, United Kingdom. moe@roimaxi.com

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